KnowledgeConnect believes there are no best practices. This term is overused and little understood. What companies are trying to find is a system for continuous excellence that goes beyond total quality management and best practices. Continuous excellence means looking for ways to move from a company’s current state of operations to the next, and once there to break through again. KnowledgeConnect assembles small and consistent groups of diverse organizations in confidential sharing forums. Through these forums member companies can learn and discuss validated methods that will help their companies’ achieve strategic and operational advantages. Pursuing continuous excellence is essential to any company endeavoring to outpace the competition.